VELVET

FAQ

Is my purchase discreet?

Yes. Plain unmarked packaging. Bank statement shows neutral merchant name.

Return policy?

Adult products are non-returnable (hygiene - art. 38 ust. 5 PL consumer law). Defective items replaced.

Shipping time?

2-5 business days Poland, 5-10 business days EU.

Is the site secure?

Yes. SSL encrypted, GDPR compliant, data never sold.

Contact Us

Email: support@velvet.store